Ben believes in pushing boundaries, challenging assumptions, and staying curious to constantly see the world with fresh eyes. For Ben, every person is worth believing in, fighting for and designing for.
Ben's expertise lies in distilling complex issues into clear, compelling and engaging products. He is passionate about bringing the customer’s voice into the design of services to create a human centred world.
Ben’s previous experience within Inland Revenue New Zealand’s sector-leading service design team, means he is uniquely placed to understands the complexity of public sector challenges and the difficulties of bringing a human voice into this space.
Ben’s work has explored begging as a phenomenon in Wellington City; mapped ways to develop and grow person-centred mental wellbeing services in Auckland; and created a human-centred understanding of transport systems in cities across New Zealand.
Ben holds a first-class honours degree in Industrial Design from Massey University, and has a background in small-scale furniture manufacturing. His recent work Begging in Wellington was a finalist in the Public Good category of the 2016 Best Awards.