During a recent project, one of our user testers—I’ll call him “Mark”—said something that struck me. We were reviewing the accessibility of an online tool and Mark, who is blind, said: “Meeting accessibility guidelines isn’t just for a person with a physical impairment. It also helps someone who experiences anxiety or someone whose first language isn’t English”.
Mark’s words reminded me that accessible digital design benefits everyone. It creates more inclusive content, capable of reaching a wider audience.