Design-led policy development
There are 5 items in this category.
Humanity-centred design has a big contribution to make to Climate Action—but will leaders and change-makers act to harness the benefit of this approach?
Climate change is a global challenge in need of global solutions but action must also be driven at a local and national level. In New Zealand recently, we have seen a flurry of activity as our national government seeks to focus attention on how we might transition to a low carbon economy and society.
Across all levels of government there is one process baked into the processes of policy and service design that is more or less inescapable.
Throughout the public (and private) sector there has long been a realisation that making change to complex systems without involving or at least consulting those who will be affected is not a great recipe for successful implementation.
But for all the awareness around the need to “engage” citizens there has been surprisingly little progress made in the methods for effectively doing so.
Maybe we should just blame Harvard.
In the mid 1940s, students at the Ivy League business school hit upon a new way of thinking about their coursework. Catchy words or phrases that seemed to recur in their lectures and reading were noted down, to be later redeployed. The more they did this, the better their results trended.
In a piece of nomenclature that inevitably spread across the world they called them “buzzwords”.
We have been doubting democracy lately. Citizen satisfaction with Australian democracy has declined over the past decade from 86% in 2007 to 42% in 2016. A 2017 poll found that only half of Australian 18–29 year olds agree that ‘democracy is preferable to any other kind of government’.